RETURN POLICY 2022
-ITEMS PURCHASED AT FULL PRICE ARE ELIGIBLE FOR STORE CREDIT ONLY
ELIGIBLE ITEMS FOR STORE CREDIT
-ANY ORDERS REQUESTED TO BE RETURNED WILL BE SUBJECT TO A $10.00 RE-STOCK FEE, DEDUCTED FROM YOUR STORE CREDIT AMOUNT OWED FOR YOUR RETURN.
-ALL RETURNED ITEMS MUST BE UNWORN & HAVE ALL ORIGINAL COMPONENTS. BAGS, TAGS, HYGIENIC LINER, AND MUST BE CLEAN. NO MARKS OR BLEMISHES FROM TRYING ON.
-ITEMS RETURNED WITHOUT THE ABOVE MENTIONED ABOVE, ITEMS WILL BE RETURNED BACK AT CUSTOMERS EXPENSE, OR FORFEITED IF NO PAYMENT IS AUTHORIZED FOR RETURN SHIPPING.
-IF YOUR SUIT NEEDS TO BE DRY CLEANED ADDITIONAL FEES WILL BE DEDUCTED FROM YOUR STORE CREDIT IN THE AMOUNT OF $12.00 PER PIECE AND IF AN ORDER NEEDS DRY CLEAN SERVICES THIS WILL DELAY YOUR STORE CREDIT FROM BEING ISSUED BY AN ADDITIONAL 7-10 DAYS.
RETURN WINDOWS
-USA ORDERS MUST REQUEST THROUGH THE “INSERT RETURN APP NAME HERE” AND BE RECEIVED BACK TO OUR RETURN CENTER WITHIN 14 DAYS OF YOUR ORIGINAL ORDER DELIVERY DATE.
-INTERNATIONAL ORDERS MUST REQUEST THROUGH THE “INSERT RETURN APP NAME HERE” AND BE RECEIVED BACK TO OUR RETURN CENTER WITHIN 21 DAYS OF YOUR ORIGINAL ORDER DELIVERY DATE.
HOW TO RETURN
-PLEASE USE “INSERT RETURN APP NAME HERE” VIA OUR WEBSITE’S RETURNS LINK HERE : (INSERT EXACT URL RETURN LINK HERE) TO START YOUR RETURNS PROCESS. PLEASE HAVE YOUR ORDER INFORMATION AVAILABLE TO START YOUR RETURN REQUEST.
-ONCE YOU HAVE ENTERED YOUR REQUEST, PLEASE SHIP YOUR ORDER TO :
FREE MY STORE
C/O MINIMALE ANIMALE RETURNS
5931 S WESTERN AVE
LOS ANGELES, CA 90047
SHIPPING INFO FOR YOUR RETURN
-CUSTOMERS ARE RESPONSIBLE FOR ALL RETURN SHIPPING COSTS AND TO INSURE PACKING IS SENT BACK WITH A SIGNATURE REQUIRED AS PROOF OF RECEIPT OF RETURN. IF WE DO NOT HAVE SIGNATURE CONFIRMATION OF YOUR RETURN WE DO NOT ASSUME RESPONSIBILITY OF THE RECEIPT OF YOUR RETURN.
-AS MENTIONED ABOVE, ALL RETURNS MUST HAVE A DELIVERY SIGNATURE REQUESTED, AND WE HIGHLY RECOMMEND GETTING YOUR PACKAGE INSURED AND TRACKING AS WELL SO YOU CAN FOLLOW WHERE YOUR RETURN IS BACK TO US.
PROCESSING TIMES
-STORE CREDITS ARE PROCESSED AND WILL BE EMAILED BACK TO THE EMAIL ON THE ORIGINAL ORDER WITHIN 7 DAYS.
-PLEASE NOTE ANY ORDER WITH FULL PRICE & SALE ITEMS COMBINED IN THE SAME ORDER, ONLY THE FULL PRICE ITEMS WILL BE ELIGIBLE FOR RETURN FOR STORE CREDIT.
