We want to make your shopping experience as seamless as possible!
Below are some FAQs that might answer some questions you have, if not you can always email or call us at: CustomerService@Minimale-Animale.com or 213.400.7959
Check out our best sellers & latest styles on various body types HERE.
If you still have questions about sizing or a specific product, feel free to email us, we are happy to help!
Yes! Come see us!
10871 Washington Blvd
Culver City CA 90232
Mon-Fri 12 Noon - 5PM
Yes! We restock on our black and white basics every Season. Color items are custom dyed and usually are not restocked.
Sign up for our mailing list to be notified when your favorite item comes back in stock!
Once an order is placed, it can not be canceled or adjusted as they get processed immediately by our warehouse. To make any changes to your order, you will have to go through the exchange process after receiving your order.
Yes, It will cause a slight delay in shipping to verify identity if it is your first order with us.
This is to protect both parties as we have had fraudulent orders placed when shipping to a different location than billing.
NO. Final Sale items are not returnable, they are a Final Sale and may not be exchanged for size. Please do not ask to exchange due to incorrect fit or size - you may ask us about a fit if you are concerned prior to placing your order.
No. Unfortunately, we can not process shipments to these addresses.
Please view our RETURNS tab on the bottom of this page.
We do require 5-7 days from the date it arrives at our return center.
Yes - we do not provide shipping labels on exchanges or returns.
MINIMALE ANIMALE Terms and Conditions:
*By checking this box, I have read, understand, and agree to the terms and conditions as listed here by Minimale Animale.
All orders with any Pre Order item(s) will be held and shipped together on the date listed for Pre Order arrival. Arrival date is not guaranteed, if delay is more than 7 days, you will be contacted.
If you need an item to arrive on a guaranteed delivery date, please select UPS 2nd Day Air or Next Day Air as your shipping method.
You will be emailed your tracking number as soon as your order ships.
MINIMALE ANIMALE is not responsible for tracking any orders that have been shipped. Please see links for tracking information.
Once an order is placed, your shipping address may not be changed.
If a package is undeliverable, customer will be held responsible for return shipping as well as original shipping charges.
If package status shows delivered, and you did not receive the item, all claims must be made by the customer with the designated carrier.
MINIMALE ANIMALE is not responsible for any customs or duties due on International shipments. If you decline to pay for the customs or duties fees, and the package is returned to us, the customer is responsible for all shipping costs including return shipping and will have the remainder balance as STORE CREDIT. No refunds will be issued.